Will give the seller an opportunity to issue a refund, although i suppose it won't happen. net, GOG, PSN and XBOX CD-Keys at the most attractive prices on the market. Welcome . z o. Hello reddit guys, I want to share my very negative experience with G2A as a Seller. The fact that this got removed is funny, I don't know why. The response time may depend on the problem as we have several teams that specialize in separate functions and the queue of tickets can be very different. Attachments. Paid for their shield service and everything. Your experience matters. Customer (support) services are granted by G2A PL sp. Submit a ticket My Tickets. G2A support times differ from almost a year to 7 hours to respond lmao. COMHi , it's been 10 days since I have submitted a support ticket and contacted bitbay support twice they said I should contact g2a pay support both…hi i made a ticket via g2a support that but i seem to be unable to get any response from g2a support. Heard the best place to get a quick reply is here on reddit. I waited a week for the seller to respond and they never did so I opened a ticket with G2A support to get my $5 back. Expand user menu Open settings menu. o. Address: G2A PL Sp. z o. 3 comments. , 53 Emilii Plater Street, 00-113 Warsaw, Poland. Or check it out in the app stores. Per G2A Terms and Conditions, every G2A buyer has the right to claim the Money Back Guarantee three times in one calendar year, but the total refund amount cannot exceed. 24 hours have passed since i opened a ticket, only response is i'll have to wait up to 9 days for the seller to respond. Discover which options are the fastest to get your customer service issues resolved. Your experience matters. Log In / Sign Up; Advertise on Reddit; Shop Collectible Avatars; Get the Reddit app Scan this QR code to download the. TL;DR: Wanted to buy something, got charged twice as much. Also, the website really loads slow at the moment, dashboard is even unresponsive. , 53 Emilii Plater Street, 00-113 Warsaw, Poland. com. z o. Customer (support) services are granted by G2A PL sp. You can leave a review and rate this seller directly in the comments below. 02. Hundreds of thousands of sellers offer a vast range of products here: from games on all platforms to gift cards, software, gaming gear and merchandise. Our consultants are there for you 24/7. COM Limited 31/F, Tower Two, Times Square, 1 Matheson Street Causeway Bay, Hong Kong Incorporation number: 2088957 Business registration number: 63264201 Customer (support) services are granted by G2A PL Sp. This product is DLC and requires the base game Ticket to Ride on your Steam account in order to play. 53 Emilii Plater Street 00-113 Warsaw. Preorders easily can be canceled. Go to g2a r/g2a • by A200a200. How To Create a Ticket. z o. Search within r/G2A_Help. ago. com; Easily check your Support tickets and conversations with sellers. Continue browsing in r/g2a. Hey, I contacted G2A support and created a ticket on the 10th of January, it is now the 13th of February (over a month later) and i've sent over 100+…31/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong Incorporation number: 2088957 Business registration number: 63264201. com. Thanks in advance. Use it to open a Payment Reversal ticket and report the case. o. Its been 3 days since i opened the ticket and support hasn't answered back yet ( ticket n° XAUA-384327). Once the unlock request is accepted, your offer will be unlocked and available again on G2A Marketplace. Igraal 351. 1. G2A. I've tried contacting Plyxa_games through g2a, no respon Community HelpG2A Business Support. I bought the same thing about 30 minutes ago. o. They can still resell them. Welcome to the official subreddit of G2A. I've sent a conversation to the seller, no response. It's been almost a month now and I really don't like it anymore. 00:43 min. About 30 minutes after I bought the wrong code I opened a ticket with G2A customer service, they said they would contact the supplier and we could go from there. This subreddit is for G2A. How many stars would you give G2A. 1. G2A PAY ; G2A Goldmine ; G2A Gift Card ; G2A Charity ; Help . Yep, g2a scammed me. Also opened a ticket with G2A support directly, we will see what they say in 3 days. 31/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong Incorporation number: 2088957 Business registration number: 63264201. Don’t overpay – buy cheap on G2A. , 53 Emilii Plater Street, 00-113 Warsaw, Poland. z o. , 53 Emilii Plater Street, 00-113 Warsaw, Poland. Then other for the refund of the item because "The product I received did not match the description that was on the seller. share. Reply g2a_com • Additional comment actions. yes its resolved yesterday, thanks. COM have regional restrictions and can be activated only in certain regions. 1 key, that's the outstanding ticket and to be fair I've written it off for what it cost (£12) The other 2 were Elder Scrolls Online. Address: G2A PL sp. o. G2A reddit doesn't reply to the post. z o. Support center: G2A’s website includes a dedicated support center that serves as a comprehensive knowledge resource. Contact. I have forwarded the case to our specialists, and it seems the refund being stuck is a. I would either like a refund or a new card if a support member can help out, thanks! How many stars would you give G2A. Address: G2A PL sp. Monthly traffic – The amount of traffic marketplace gets each month (according to SimilarWeb). Don't buy from G2A. Search within r/G2A_Help. G2A ranks 373rd among Video Games Other sites. G2A is a legal business, but not all transactions conducted there are legal. Address: G2A PL sp. Keep a screenshot of your transaction in case trustpilot ask for it to verify your review and make it permanent. G2A support is a NIGHTMARE! For months now, I've been contending with G2A's slow customer service with respect to adding a product that had no current product page. Can I decide what notifications I get and when? To do so, click the Settings button in the Notifications tab. Use our Support Center to create a ticket. If you did not receive your Deal after several minutes, send out support a ticket and it will be sorted out. Here is some background. I would either like a refund or a new card if a support member can help out, thanks!How many stars would you give G2A. TrustPilot 282203. zhaltypants • 5700X + RX 6800XT • 8 yr. If I were you I'd open a steam support ticket immediately warning the support of potential account theft attempt. This is what you get from them. o. hello g2a, i bought a Steam account through your website from a seller named Plyxa_games. COM? Join the 280,651 people who've already contributed. G2A requested that I contact the software developer to confirm that the key was illegitimate (which it was) and then send a screen shot to them. Order number 35cd7afe-5f52-46ea-8b19-ca7dea550011. Find a guide on how to contact the seller HERE. Make sure you are the owner of the card or account used to make the payment. COM? Join the 280,681 people who've already contributed. ihelp is a service that the university community can utilize for the most efficient means of receiving IT assistance, as it accepts tickets on a 24x7 basis. Hello! If you have been asked to email our Security Department then yes - the respond time is not immediate. Hello! This is regarding ticket number: SKAE-668485 31. COM!After you have opened a support ticket, sellers have 7 days to solve the issue regarding purchase. EDIT: It has now been over 24hrs and no response. G2a is pretty good in 99. I bought countless times from G2A (items, games and even wallet codes) and they all worked all the time, and I never got a bad code. Customer (support) services are granted by G2A PL sp. Instant_delivery_global is a scammer. In case of any other questions, please contact us at helpdesk@g2a. Address: G2A PL sp. Reviewers complaining about G2A most frequently mention customer service, credit card, and steam account problems. COM!G2A. If I don't see a resolution I will just dispute the transaction with my bank, but hopefully that doesn't have to happen. 8 GB RAM. Address: G2A PL sp. COM is the world’s largest digital marketplace for gamers and geeks. Today only: 10% off Sitewide. order…187 votes, 45 comments. I apologize for the inconvenience. I requested that keywords be included so that my product would be searchable (it's a bundle of multiple games redeemed via a single steam key) and the process went ahead, albeit. Conversation id (w seller) M-WXOU-659601. com, i got 3 cases in tickets: ZNDE-565131, NRPY-826029, and…g2a_com • Additional comment actions If the issue still exists, please DM us or drop us a ticket via the ticket system on the support hum page or on our social media accounts with the email address and transaction id so one of our. Activate the G2A Plus subscription to gain additional benefits on G2A. During the last couple of weeks, we received a huge amount of feedback from the G2A community. They will get back to you asap. , 53 Emilii Plater Street, 00-113 Warsaw, Poland. Conversation with seller. z o. mystarey. One thing that doesn't make sense to me is that the order and payment is complete but I haven't lost. , 53 Emilii Plater Street, 00-113 Warsaw, Poland. , 53 Emilii Plater Street, 00-113 Warsaw, Poland. 30 and currently haven't received my games yet. Not acceptable to wait up to 9 days for a game you've already paid for. Kinguin is almost as large at the moment. o. posted 2021-Nov-29, 5:48 am AEST ref: whrl. during the long ticket time waits I also tried the livechat feature, where they asked for all this. o. I am finishing here, i will post this reviee everwhere, becauss this is a fraud, and you dont wanna give me money. Enjoy the vast offer of Steam, Origin, Uplay, Battle. iup. The thousands of reviews and constant referral via the forums pr. Graphics. Have you decided? Great!. 10. com and put them on this page. If shit goes downhill, submit ticket to G2A explaining/ranting/whatever and state that if you dont get your deserved refund or replacement key within a decent timeframe, you will be forced. in chronological order so you'll receive a reply to your ticket but please don't add any messages as it drops the ticket to the bottom of the list and in fact. After 2 days they replied : the issue is solved to the favor of the. o. 10/12/2022. My first purchase from G2A and from the way it's been handled might be the last. . Twice. Wait for the 7 days, contact G2A support and tell them it is against Steam ToS and G2A ToS, because yes, it is also against G2A ToS to sell an account who could make them reliable of a fraud. z o. g2a can collect fees and trolls in this way. g2a_com • 1 yr. See all . Currently, seller doesn't reply to the conversation. Buyclub 21 TrustPilot 282203 Igraal 351 Productreview 112 mywot. I sold a game and shortly after the customer…How to recognize a fraudulent or scam activity in conversations with sellers - G2A Support Hub. I bought this game way back in December last year believe, opened a ticket, sent the screenshots and they said "nope, nothing we can do for ya, sorry. I'm afraid it will remain blocked. The Service – a service described below in point 1. Address: G2A PL Sp. Posted by 10 months ago. The email address is : paymentissue@g2a. I notified the seller who requested multiple screenshots of the code not working, account screen etc. Terms and Conditions – these terms and conditions, including attachments, encompassing a set of rules regulating the use of the Site and rights and obligations of Users, Sellers and G2A LLC. Use of this Web site constitutes acceptance of the. In this version, players can embark on their very first ride and visit major European and American cities. However Sofort has always woked in a matter of seconds, so I do not think that's the issue. I've given them enough time to respond, so I want my money back. If you have problem with your order just contact g2a support via ticket system or social media Was told 100% purchase guarantee and the Cd-key provided did not worked. I was told to wait up to 72 hours, I purchased with "G2A shield" and have had no luck with customer service. $5 isn’t much at all but it’s the premise that I bought a game. G2A Support center replied to my ticket and asked my to report that to the local police !!! I brought from G2A not in. The Key was invalid or already used. People sell accounts on their sight which is different then a. Priority support. I asked other guys who got used/already redeemed Steam Gift Card keys from them in the last 2-3 days and Steam Support replied them in the same way. Get great deals on games. Customer (support) services are granted by G2A PL sp. They're threatening to close my ticket if I don't send them this "evidence", which is just bullshit, as the seller originally. If you would like to receive proper assistance, please go to r/G2A_Help subreddit, and from there, our team will be able to properly help you. I have put through a ticket on each. COM - the largest gaming marketplace! We're basically a bunch of…By theory both G2A and Paypal tries to balance both out. Address: G2A PL sp. G2a web support ticket is not working , also there is a problem which when you buy products or anything , it dosent count as an achivement and wont give you XP to level up Thanks comments sorted by Best Top New Controversial. Your experience matters. net, GOG, PSN and XBOX CD-Keys at the most attractive prices on the market. If you don't, you can still do so anyway. Close. EN USD. I can't access any of the keys. I just got a response today, and all they said was "Contact g2a support for refund" for each of my requests. 280,978 people have already reviewed G2A. 53 Emilii Plater Street 00-113 Warsaw. • The name of the product. z o. If seller B provided their keys to G2A before seller A provided theirs, the people who bought after you would receive the keys first. Typed to support, took them 5 minutes to respond, after giving the proof they ignored me. I'd open a case right now, don't wait for G2A support, the whole company. G2A does not take proper precautions to vet out the sellers. COM is the world’s largest digital marketplace for gamers and geeks. o. Although G2A support replied almost immediately for some additional info they haven't been able to resolve my issue. z o. <iframe src="height="0" width="0" style="display:none;visibility:hidden"></iframe>codes are coming now for old logins still not able to open due to old verification codes. The document should include: • Your first and last name. Customer (support) services are granted by G2A PL sp. edu to log a ticket for any technology need or question. o. How many stars would you give G2A. And over €900 you also need to provide you ID, bank statement, tax. I submitted a support ticket which seemed to receive an automated response after ~20 mins but I was otherwise ignored. A member of our support staff will respond as soon as. COM Marketplace Office Nevada, United States. The last G2A wrote, after I posted a screenshot of my conversation with Blizzard support, was: "The auction should be unlocked soon. Look at this subreddit real quick. Hello we probably got scammed by the same seller. I am finishing here, i will post this reviee everwhere, becauss this is a fraud, and you dont wanna give me money. COM! Let’s say you buy Steam game key on G2A, but when you try to activate on Steam you get message which says that key is already in use on another Steam account. Now in order to get money back, you actually have to report a theft to a POLICE first, before you contact G2A support. com and put them on this page. share. com and wingamestore. Indeed, do not open your code and message us at helpdesk@g2a. Keep away from G2A. For example, you can create a ticket to resolve a particular case with the G2A Seller Support team. IDM-GUAJ-663736. com, click the seller's nickname and then "Seller's store": Once opened, select the "Terms and conditions" tab to view the seller's T&C. Warning - Wall of text inbound. Your Money Back Guarantee case is currently pending. G2A Team G2A Support will also notify you by email whenever there’s a new message about your case, so make sure to leave an active email address when creating a new ticket. EDIT: It has now been over 24hrs and no response. Selling. With G2A Plus, you will also get a free game each month. Use of this Web site constitutes acceptance of the Terms and. The primary goal of G2A_Help community is to provide answers, solutions, and explanations to all the issues connected with G2A. G2A PAY ; G2A Goldmine ; G2A Gift Card ; G2A Charity ; Help . COM. I provided them. ago. Address: G2A PL Sp. COM? Join the 280,549 people who've already contributed. o. report. Thanks G2A No Answered My Ticket!!!. Here's how to do it: 1) Visit the Support Center "Tickets” tab HERE - this will open a form for you to fill in. “Poor Customer Support, Scammed by Seller of Keygen Keys G2A does not help its customers that are sold keygen or illegal keys by sellers. Its not hard to get preorder cancel. Next to each Payment Reversal record in your Statements there is a "Create a ticket" button. o. 01:21 min. Don’t overpay – buy cheap on G2A. Then G2A would not process my ticket unless I made a police report or it would be rejected. | Read 141-160 Reviews out of 233,930I created a ticket with G2A on the same day, which opens a buyer-seller dispute moderated by G2A support. Wait 24 hours before trying to make a new payment. 19), we launched a new Money Back Guarantee program that will make it easy for you to get your money back if the product doesn’t work as described. Log In Sign Up. Don’t overpay – buy cheap on G2A. 96200038850187Ive tried contacting the seller and Ive left a ticket with G2A support team. Close. COM is a platform where you can find and buy over 75K digital items from verified sellers, including games, software, gift cards, and more. Therefore, when you send a new message, your ticket drops to the end of the reply queue. o. It is quite obvious that this is a personal initiative of G2A management. Find out what are the warning signs, how to report suspicious messages, and how to get help from G2A Support. I bought it as a guest, no with an account so I couldn't contact the seller individually so I made a ticket to G2A support. Please contact our support team at helpdesk (at)g2a (dot)com where our specialists could check the problem and if necessary provide a solution. Support hub. When viewing an offer on G2A. o. 3. They said its just a pending transaction and when an order is declined a refund request is automatically sent to the bank so it will take some time for the money to go out of pending and for the charge to fall. 2. The following contact options are. Sun, 29 Apr 2018 11:40:08 (PDT) - email - G2A PAY: Your transaction is complete #82601262865709. o. com. COM? Join the 280,554 people who've already contributed. Currently, seller doesn't reply to the conversation. Hello guys. About preorders usually its delivered on release day morning. Customer (support) services are granted by G2A PL sp. Address: G2A PL sp. z o. Dedicated to providing a great and transparent service, we have collected and adressed many of the most popular doubts surrounding Deal. So it was basically a false alarm as it was me paying, and I used my old cookies, and IP. Their support is horrible. Rejected@g2a. To receive assistance, kindly generate a helpdesk ticket through the link provided, and one of our support staff members will respond to your inquiry. After contacting support, they told me to file a police charge in my country, which I've done. COM!. . , 53 Emilii Plater Street, 00-113 Warsaw, Poland. Pre order keys. by BigTornG G2A support in a nutshell Yea they don't exist but bots. after buying a few games of G2A I decided to give their Guard a try, the 1st thing they ask when you want to try their service for 30 days is. Wait for the 7 days, contact G2A support and tell them it is against Steam ToS and G2A ToS, because yes, it is also against G2A ToS to sell an account who could make them reliable of a fraud. Reviewers complaining about G2A most frequently mention customer service, credit card, and steam account problems. File a complaint with the information above in the edit and 100% let everyone you know that they are better off paying full. From 4/20/2015, I made 13 purchases with G2A and was satisfied with the service. To receive a refund, you have to accept the refund proposal from the seller, by accessing the convo and clicking the confirmation button. G2A is a scam company and they allow scam sellers to do business on their site. Got a key that didn't work so I submitted a support ticket with them. Here you can disable particular types of. Then it started the nightmare. o. Regarding the expiry of your ticket, which was created on 04/26/2020, you requested additional time on 06/06/2020 and the ticket was closed on 07/01/2020. 01:21 min. Note: To easily access the GoToAssist Customer Attended app from your desktop, locate the "G2A-RS Customer Attended App" in your "Downloads" folder, right-click on the file, then click Create shortcut. edu) Please visit ihelp. I also had some live chat support and they were always trying to helpful. 5$ or 40$ key, and you want a. 31/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong Incorporation number: 2088957 Business registration number: 63264201. In order to back your case up, our Money Back Guarantee team needs hard proof that something went wrong. At this point I recommend that everyone turn off their G2A Monthly Deal subscription until there is an official statement. G2A Community Support Thread. , 53. 1. 08. They're threatening to close my ticket if I don't send them this "evidence", which is just bullshit, as the seller originally. G2A support sucks . If I enter my game “library” and then click on “get your key”. the ticket is EZIG-129697. z o. Support not only refuses to help or provide refunds but they also use support tickets as a chance to basically advertise with pre-cut messages praising G2A. z o. gl. net, GOG, PSN and XBOX CD-Keys at the most attractive prices on the market. Selling is free on G2A. 92000073697896 is the order. 1. G2A. Went to the live support, and the guy manually sent me the item. However, recently, I bought a 25€ item from G2A and I did not receive it. The support team is useless. Customers have access to helpful guides and tutorials as well as get answers to commonly asked questions (FAQ). I was told to wait up to 72 hours, I purchased with "G2A shield" and have had no luck with customer service. Not acceptable to wait up to 9 days for a. They sent a replacement that did not work either and have not responded in over 5 hours to my support ticket. 0 comments. G2A. G2A has a rating of 1. When attempting to chat to the seller from my main account, they close the conversation with no response from them, and G2A will not get involved as they. posted 2021-Nov-29, 5:48 am AEST. If you have any further questions or doubts, keep in mind that you can always find additional information on G2A's FAQ or by contacting us on live chat or ticket. When I sold on eBay 60% of purchases were charged back via PayPal. Adding a Phone Number to your G2A Account. Tickets are seldom replied promptly. Money Back Guarantee on G2A. o. ". It's mostly stolen keys that might or might not get banned at some point. I have been waiting for a reply from support for a week since they told me their specialist will see my case :/. Review fromMitchell C. User #815280 5542 posts. COM! All categories. They can do it without problem. Can I decide what notifications I get and when? To do so, click the Settings button in the Notifications tab. It turns out that G2A can block absolutely ANY user at any time andrevoke the purchased keys due to the racism of the G2A leadership. I have created a subsequent reply to their initial message to me three days after ticket creation. z o. 2022 20:14" I realized that I bought a product and the seller had sent me with the wrong key and decided to open a support ticket with the seller reporting the situation. I decide to give g2a one last chance and contact their live support to see if what im seeing is really happening. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Our consultants are there for you 24/7. o. 10,i contactet them next day,respons after 2 days. Get games 37% cheaper on average. Chargeback seems to be the only way to resolve the issues.